- Your Information Collection
When you use the #Bazaar Platform, we request, collect, and store your information which you provide from time to time. You can browse the Platform generally, without sharing your details or revealing any personal information about yourself. Though, once you share your personal information with us, you do not remain anonymous to us. At different instances, we indicate which fields are required and which fields are optional. The option of not to provide an information by choosing not to use a specific service, product or feature on the Platform is always available to you.
The information and preferences that you choose to provide on #Bazaar platform may be used to track your buying behavior. This information is used by us to do internal research by us as per your demographics, your interests, and behavior to better understand, protect and serve you. This information is compiled and studied on an accumulated basis. This information may also include the URL that you visited our platform from (whether this URL is on our Platform or not), which URL you head towards (whether this URL is on our Platform or not), your computer system’s browser information, and your IP address.
Your personal information such as your email ID, delivery address, name, phone number, credit card / debit card and other payment instrument details are collected from you when you set up an account or when you do a transaction. You are free to browse some sections on our Platform even without registering as a member, though, there are certain activities (example placing an order or using our online content or services) which require your registration. Your contact information is used by us to send you offers as per your previous orders and interests.
In case, you post messages on #Bazaar message boards, chat rooms or message area or share your feedback, we collect that information also, which you provide to us. This information is retained by us, as necessary in order to resolve any disputes, provide customer support to you and troubleshoot any problems, as permitted by law.
When you send us any personal correspondence, such as email or letter, or if other users or any third party(ies) send us any correspondence about your activities or posting on our Platform, we may also collect such information into a file specific to you.
If you enroll yourself into our HashTagBazaar Reward Points (HTB-Points) Program, we will be collecting and storing some of your specific personal information such as your name, your contact number, email ID, communication address, your date of birth, gender, PIN code, any lifestyle information, your demographic and work details which you provide to #Bazaar or any third-party business partner which operates online / offline organizations or platforms where you can earn HTB-Points for purchasing any goods and / or services, and redeem HTB-Points. We also will be collecting your information around your transactions on #Bazaar platform and any such third-party business partner platforms. When any such third-party business partner collects any of your personal information directly, you are governed by their privacy policies. #Bazaar shall not be responsible for any third-party business partner’s privacy practices or any of the content in their privacy policies. We request you to read their privacy policies before you disclose any personal information to them.
- Usage of Your Information / Profile Data / Demographics
We use your personal information to provide the product and services that you request. We use your personal information to market some items or products to you and also provide you the ability to opt-out of these. Your personal information is used to help the sellers and business partners to handle and fulfill your orders; to enhance your customer experience; resolve any disputes; to troubleshoot problems; to help in promoting a safe service; collect the money; measuring consumer interest in the #Bazaar products and services; to inform you about online and offline offers, services, products, and updates; to customize and enhance your experience; detect and protect ourselves against any error, fraud and any other criminal activity; to enforce our terms and conditions; and as described to you when we are collecting information from you.
We take your consent and through that we have access to your SMS service, your directory contacts, your device information, and your location. There might be a requirement, for us to request you to provide your PAN, GST Number, any Government issued ID cards or number and Know-Your-Customer (KYC) details in order to:
- Check your eligibility for specific products and services including but not limited to credit and payment products;
- Issue a GST invoice for the products and services procured for your business;
- Enhance the user experience on #Bazaar platform and to provide you access to products and services which are being offered by us, sellers or affiliates. You agree that your access to these products or services may be affected if your consent is not provided.
Being a dynamic platform and to improve our product and service offerings continuously, our affiliates and #Bazaar collects and analyses demographic and profile data about your activity on our Platform. We identify and use your IP address to help identify you and to gather broad demographic information.
- Personal information Sharing
We may need to share some of your personal information with other related corporate entities and affiliates to provide products and services offered by them. These entities and affiliates may share such information with their affiliates or business partners and other third parties to provide you with their products and services and they may market to you because of such sharing until and unless you opt-out of these.
- Precautions for Security of Personal Information
#Bazaar maintains a reasonable physical, electronic and procedural safeguard to protect your personal information. When you access your account information, we use a secure server. After procuring your information, we adhere to all our security guidelines to protect it against any unauthorized access. Though, when you share your consent for using the Platform, you accept the inherent security consequences of data transmission over internet and the World Wide Web is not always 100% secure, and thus, there are certain inherent risks which would always remain, regarding the use of the #Bazaar Platform. The users are themselves responsible for ensuring the protection of login and password records for their account.
- External Links
#Bazaar Platform may also provide some links to other websites or mobile applications that may collect some personal information about you. #Bazaar is not responsible for the privacy practices or the content of those linked websites.
- Choice / Opt-Out
All #Bazaar users are provided with the opportunity to opt-out of receiving any promotional, or marketing-related communications once they have set up an account with us. In case, you do not want to receive any promotional communications from us then please update your preference for the same on the portal.
- Sharing Your Consent
- Advertisements on Platform
When you visit our Platform, #Bazaar uses service of third-party advertising companies to serve these ads. These companies may use some or all information (not including your name, address, email ID, or telephone number) about your visits to these websites to provide advertisements about goods and services that might be of interest to you.
- Data Retention
#Bazaar retains your personal information in accordance with the appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law like Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. Though, we may also retain this data pertaining to you in case we believe that it may be necessary to prevent any fraud or future abuse or if it is required by law or for any other legitimate purposes. We may retain your data after anonymizing it for any analytical and / or research purposes.
- Children Information
We do not solicit or collect any personal information from children below the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor (under the age of 18 years) then you must use the Platform, application or services under the supervision of your parent, a legal guardian, or a responsible adult.
- Grievance Officer
As per the Information Technology Act 2000 and rules made there under, name and the contact details of the Grievance Officer – #Bazaar are provided below:
Mr. Neelesh Kapoor
0522 Axiotech Pvt. Ltd.
First floor, C-8, Sector-B,
Uttar Pradesh, India, 226024.
Time: Mon – Sat (9:30 – 18:00)
- Any Queries